← Back to Application

Terms of Service

Last Updated: October 9, 2025
Important: Please read these Terms of Service carefully before using our healthcare CRM application. By using our service, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using Inspired Senior HC CRM ("the Service," "our Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Inspired Senior HC CRM is a healthcare customer relationship management platform designed to help healthcare providers manage patient relationships, appointments, and healthcare data. The Service includes:

3. User Eligibility and Registration

3.1 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use this Service. You must be a licensed healthcare professional or authorized to access healthcare information on behalf of a healthcare organization.

3.2 Account Registration

To access certain features of the Service, you must register for an account. You agree to:

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Service only for lawful purposes and in accordance with these Terms. Specifically, you may use the Service to:

4.2 Prohibited Uses

You agree not to use the Service:

5. Healthcare Data and HIPAA Compliance

5.1 Protected Health Information (PHI)

We understand that you may input, transmit, or store Protected Health Information (PHI) through our Service. We are committed to maintaining the privacy and security of this information in accordance with applicable healthcare privacy laws, including HIPAA.

5.2 Business Associate Agreement

Where applicable, we will enter into a separate Business Associate Agreement (BAA) with covered entities to ensure HIPAA compliance for the handling of PHI.

5.3 User Responsibilities

You are responsible for:

6. Google API Integration

6.1 Third-Party Services

Our Service integrates with Google Calendar API and other Google services. Your use of these integrated services is also subject to Google's Terms of Service and Privacy Policy.

6.2 Data Access and Permissions

By connecting your Google account, you authorize us to access your calendar data as necessary for the Service functionality. You can revoke this access at any time through your Google account settings.

7. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Inspired Senior HC CRM and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

8. User Content and Data

8.1 Your Content

You retain ownership of any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant us a limited, non-exclusive, royalty-free license to use, reproduce, and display such content solely for the purpose of providing the Service.

8.2 Content Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you own or have the necessary rights to use your User Content.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

10. Service Availability and Modifications

10.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access to the Service. We may experience downtime for maintenance, updates, or unforeseen technical issues.

10.2 Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

11. Payment Terms

If you are using a paid version of our Service:

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or using the account termination features within the Service.

12.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

12.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We will make reasonable efforts to provide you with access to your data for a limited time following termination.

13. Disclaimers and Limitation of Liability

13.1 Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

14. Indemnification

You agree to defend, indemnify, and hold harmless Inspired Senior HC CRM, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees).

15. Governing Law and Dispute Resolution

These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. This Terms of Service constitutes the entire agreement between us regarding our Service.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@inspiredseniorhc.com

Address: [Your Business Address]

Phone: [Your Contact Number]

18. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.